Terms and Conditions

Last Updated: October 11, 2025

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and MarketsNova ("Company," "we," "our," or "us") governing your use of our trading platform and services.

By creating an account, accessing our platform, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy, Risk Disclosure Statement, and all other policies referenced herein.

If you do not agree to these Terms, you must not use our services and should immediately cease all access to our platform.

2. Eligibility and Account Registration

2.1 Eligibility Requirements

To use our services, you must:

  • Be at least 18 years of age (or the age of legal majority in your jurisdiction)
  • Have the legal capacity to enter into binding contracts
  • Not be a resident of a restricted jurisdiction
  • Not be subject to any sanctions or on any prohibited persons lists

2.2 Account Registration

When registering for an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Complete our KYC (Know Your Customer) verification process
  • Provide all documentation requested for identity and address verification
  • Not create multiple accounts without our express permission
  • Not allow any other person to use your account
  • Keep your login credentials secure and confidential

2.3 Account Security

You are responsible for:

  • All activities that occur under your account
  • Maintaining the confidentiality of your password and security credentials
  • Immediately notifying us of any unauthorized use of your account
  • Ensuring your device and internet connection are secure

3. Trading Services

3.1 Services Provided

MarketsNova provides an electronic trading platform for forex, CFDs, and other financial instruments. We act as a principal and not as an agent or fiduciary on your behalf.

3.2 Order Execution

We will use reasonable efforts to execute your orders promptly. However, we do not guarantee:

  • Execution of all orders at the requested price
  • That there will be no slippage or delays
  • Execution during periods of market volatility or technical issues

3.3 Market Conditions

You acknowledge that:

  • Market conditions can change rapidly and unexpectedly
  • Prices quoted on the platform may differ from prices available elsewhere
  • We reserve the right to adjust prices to reflect current market conditions
  • We may widen spreads, adjust leverage, or suspend trading during volatile conditions

3.4 Leverage and Margin

Trading on margin involves significant risk:

  • You must maintain sufficient margin in your account at all times
  • We may close your positions without prior notice if margin requirements are not met
  • Leverage magnifies both gains and losses
  • You are responsible for all losses that exceed your account balance
  • We may change leverage levels and margin requirements at our discretion

4. Deposits and Withdrawals

4.1 Deposits

  • Deposits must be made from accounts in your own name
  • We do not accept third-party payments
  • Minimum deposit amounts may apply
  • Processing times vary depending on the payment method
  • We reserve the right to reject any deposit

4.2 Withdrawals

  • Withdrawals are processed to the same source as the original deposit
  • You must complete KYC verification before withdrawing funds
  • Withdrawal requests are typically processed within 1-5 business days
  • We may request additional documentation to verify withdrawal requests
  • Withdrawal fees may apply depending on the method used
  • You cannot withdraw funds if you have open positions that would cause a margin call

4.3 Currency Conversion

If currency conversion is required, we will apply our prevailing exchange rates, which may include a conversion fee.

5. Fees and Charges

You agree to pay all applicable fees and charges, including but not limited to:

  • Spreads: The difference between buy and sell prices
  • Commissions: Per-trade fees on certain account types
  • Overnight Financing: Swap charges for positions held overnight
  • Inactivity Fees: Monthly fees for dormant accounts
  • Withdrawal Fees: Fees for certain withdrawal methods
  • Currency Conversion Fees: Fees for converting between currencies
  • Data Fees: Fees for premium market data (if applicable)

A complete fee schedule is available on our website. We reserve the right to modify our fees with 30 day's notice.

6. Prohibited Activities

You agree not to:

  • Engage in any form of market manipulation or abuse
  • Use the platform for illegal purposes or money laundering
  • Exploit errors, bugs, or vulnerabilities in the platform
  • Use automated trading systems without our prior approval
  • Engage in scalping, arbitrage, or other abusive trading practices
  • Create false accounts or impersonate others
  • Interfere with the proper functioning of the platform
  • Violate any applicable laws or regulations

Violation of these prohibitions may result in immediate account closure, forfeiture of funds, and legal action.

7. Intellectual Property

All content, software, trademarks, and intellectual property on our platform are owned by MarketsNova or our licensors. You may not:

  • Copy, modify, or distribute our content without permission
  • Use our trademarks or branding without authorization
  • Create derivative works based on our platform
  • Remove any copyright or proprietary notices

We grant you a limited, non-exclusive, non-transferable license to access and use our platform solely for your personal trading activities.

8. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any trading losses you incur
  • We are not responsible for any indirect, consequential, or special damages
  • Our total liability shall not exceed the fees you paid to us in the preceding 12 months
  • We are not liable for losses caused by force majeure, system failures, or third-party actions
  • We are not responsible for errors in market data or pricing from third-party providers
  • We are not liable for investment decisions made based on information on our platform

9. Indemnification

You agree to indemnify, defend, and hold harmless MarketsNova, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any laws or regulations
  • Your violation of any third-party rights
  • Your trading activities and decisions

10. Account Closure and Termination

10.1 Your Right to Close

You may close your account at any time by:

  • Closing all open positions
  • Withdrawing all available funds
  • Submitting a written closure request

10.2 Our Right to Terminate

We may suspend or terminate your account immediately if:

  • You violate these Terms or any applicable laws
  • We suspect fraudulent or illegal activity
  • You provide false or misleading information
  • Your account shows signs of money laundering or terrorist financing
  • We are required to do so by law or regulation
  • We determine it is necessary to protect our interests

10.3 Effects of Termination

Upon termination:

  • All open positions will be closed at prevailing market prices
  • You must immediately pay any outstanding amounts owed
  • Your access to the platform will be revoked
  • We will return your funds (minus any fees or amounts owed) within 7-14 business days

11. Dispute Resolution

11.1 Complaints Procedure

If you have a complaint, you should first contact our customer support team at support@marketsnova.com. We will investigate and respond within 7 business days.

11.2 Arbitration

Any disputes that cannot be resolved through our complaints procedure shall be settled by binding arbitration in accordance with the rules of the London Court of International Arbitration. The arbitration shall be conducted in English in London, United Kingdom.

11.3 Class Action Waiver

You agree to resolve disputes on an individual basis only and waive any right to participate in class action lawsuits or class-wide arbitration.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any disputes.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms on our website
  • Sending an email to your registered email address
  • Displaying a notice on the platform

Continued use of our services after changes constitute acceptance of the modified Terms. If you do not agree to the changes, you must close your account.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy and other policies, constitute the entire agreement between you and MarketsNova.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

14.4 Assignment

You may not assign or transfer your rights under these Terms. We may assign our rights and obligations to any affiliate or successor entity.

14.5 Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, wars, strikes, government actions, or technical failures.

15. Contact Information

For questions regarding these Terms and Conditions, please contact us:

Email: legal@marketsnova.com
Address: MarketsNova Legal Department
123 Financial District, Suite 500
London, EC2V 7WS, United Kingdom